Financial Services 0161 973 6900
Loss Adjusting & Claims 0161 973 6900
General Insurance 0161 793 9761
Executive search and selection for the insurance and financial services professions.

Claims Technician Jobs

Claims Technician

Exchange Street Executive Search is one of the leading recruiters in the UK for claims technician jobs.

What is a Claims Technician?

A claims technician handles a portfolio of claims from inception to settlement, or acts an intermediary between the policy holder and insurance company if they work for an Insurance Broker. A claims technician handles the claim throughout its lifespan and liaises with all parties concerned, which can include the third party insurers / loss adjusters / claims investigators / solicitors etc. A claims technician deals with the relevant documentation, ensures that the process runs smoothly, that the insurance company / solicitor settles in the correct manner, and that the client receives compensation as quickly as possible.

Typical tasks for a claims technician includes:

  • Handling either personal or commercial claims (including personal injury if applicable)
  • Liaising with the insured party third party (if applicable)
  • Instructing loss adjusters / claims investigators
  • Ensuring a fair settlement for the client in the event of a claim
  • Communicating with both sides to ensure that the client is receiving good service
  • Advising clients on insurance issues in general.
  • Skills & Personal Qualities required for a Claims Technician

  • The ability to absorb technical information
  • An analytical mind
  • The ability to make decisions
  • Sound negotiating skills
  • Confidence
  • Good interpersonal and communication skills
  • Relevant case law / technical knowledge
  • Entry Requirements for a Claims Technician

    Relevant experience with an insurance company, brokerage, loss adjuster, solicitor and accident management company with the relevant technical skills

    Typical Career Path for a Claims Technician

    There are many organisations involved in insurance in the UK which may present opportunities for a claims technician, including general insurance companies and loss adjusting practices

    A claims technician can move into other core areas of insurance, such as risk management or loss adjusting, accident management and legal practices

    A claims technician who deals with more complex or greater risks will have increased opportunities for transfer to different posts and companies, as will a technical claims handler gaining professional qualifications and with a willingness to relocate.

    Typical Employers for a Claims Technician

    Typical employers for a claims technician would include the insurance industry, insurance broking, loss adjusting, legal practices and accident management companies

    The insurance industry is dominated by large financial companies, insurers and re-insurance businesses in Europe and the UK.

    Most major UK banks write a broad range of insurance contracts and may therefore have a requirement for a claims technician.

    Salaries and Benefits for a Claims Technician

    These figures are only intended as a guide:

  • Typical starting salaries for a claims technician range from 20,000 30,000
  • At senior level, a claims technician could earn 30,000 Plus
  • To see our range of claims technician jobs browse our list here.

    Register Your C.V.

    Enter your details to register for suitable jobs:

    Name:

    Email:

    Job Search

    Search our current jobs and apply online:
    Choose Sector:
    Any

    Choose Location:
    Any

    Latest News

    As the RDR deadline looms large, Andy Taylor muses about what next yea...

    Latest FSA figures show that 24% of advisers are still not suitably RD...

    I want to register my thanks to you for the time and very professional service you offered to me...I know who to recommend with confidence.

    Carl - IFA, Cheshire